Customer Service | Serge Lutens Perfumes

Serge Lutens

Customer Service

Shopping

Shop online
Shopping bag
Product availability
Maximum purchase policy
Price Policy
New Labels

Ordering

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Secure checkout
Checkout process
Payments methods and terms
V.A.T.
Order confirmation and tracking packages
Canceling and modifying orders
Technical problems with your shopping bag or checkout process

Shipping

Costs & delivery schedule
Shipping terms and restrictions
International shipping
Shipping confirmation
Shipping to third party

Returns

Return policy
Damaged goods
Exchange
Gift return

Gift

Sending Serge Lutens products to a friend

My account

Create My Account
Manage My Account
Order status
Order history
Order cancellation
Managing my profile
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Engraving

Engraving examples
Costs and estimated delivery time for the engraving
Return policy

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